Warranty
At Cokos, we value craftsmanship, sustainability, and customer satisfaction. All our products are handmade and carefully inspected. However, sometimes things can go wrong. This page explains what you can expect from us if there's an unexpected problem with your purchase, and what's not covered by the warranty.
Warranty period
Our rattan furniture comes with a 6-month warranty from the original order date. This warranty applies only to the furniture frame and does not cover loosening of (connecting) straps or protruding nails.

Exclusions from warranty
The warranty does not apply to:
- Damage due to improper use, indoors or outdoors.
- Damage due to rental or other purposes.
- Insufficient or incorrect care.
- Abuse, accidents or transport damage.
- Dissatisfaction outside the return period.
- B-model items.
